How can we help?
A question about a rental, your account or your data? Write to us, we answer in English or French.
We usually reply within 2 business days. For a request about your personal data, write from your account email address.
To speed things up, include : your Kiroul account email address · the booking concerned (dates, car) · screenshots or photos if useful.
Personal data
Access, correction, deletion, portability: kiroul@rs-digital.fr · Privacy policy
Delete your account
Frequently asked questions
I forgot my password
In the app, tap “Forgot password?” on the sign-in screen. You get an email with a link valid for one hour to choose a new one.
I did not get the confirmation email
Check your spam folder. You can request a new email from the app; the confirmation link is valid for 24 hours.
How do I report damage?
From the booking in the app, within 72 hours of the end of the rental, with photos. The pick-up and return check-in reports are the reference.
How do I delete my account?
From the app, or on the “Delete my account” page. Deletion is possible once you have no open booking.
RS Digital · kiroul@rs-digital.fr